Privacy Policy

Sapient Swift Software Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://sapientswift.com or engage with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our website.

2.1 Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name and email address when you submit our contact form
• Company name and project details you share in inquiries
• Any other information you choose to provide in communications

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Browser type and version, operating system, and device type
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation paths
• Referring website or source that directed you to our site

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send follow-up communications related to your inquiry
• Improve our website, services, and user experience
• Analyze website usage and trends for internal analytics
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations and enforce our terms

We use third-party analytics services, including Google Analytics 4 and Microsoft Clarity, to understand how visitors interact with our website. These services may collect information such as your IP address, browser type, pages visited, and time spent on each page.

Google Analytics uses cookies to collect anonymized data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Microsoft Clarity captures anonymized session recordings and heatmaps to help us understand user behavior and improve our website design.

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

• Essential cookies — required for the website to function properly
• Analytics cookies — help us understand website usage patterns

You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers — trusted third parties who assist us in operating our website and delivering services (e.g., email delivery via Resend)
• Legal compliance — when required by law, regulation, or legal process
• Business transfers — in connection with a merger, acquisition, or sale of assets
• Protection — to protect the rights, property, or safety of our company, users, or the public

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), secure server infrastructure, and access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 12 months after your last interaction.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict processing of your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at hello@sapientswift.com.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: hello@sapientswift.com
• Phone: +91 9844188050
• Location: Bangalore, Karnataka, India